Leading People and Productivity
Success today depends on being agile, efficient, and profitable. For SMEs, the best way to achieve this is by getting the most out of your people and processes. This programme is aimed at supporting small and medium-sized enterprises (SMEs) to enhance their productivity while embedding sustainable practices into their core operations. Crafted by the Queen’s Business School executive education experts, this programme combines research-driven insights with practical applications to address the unique challenges faced by local businesses. You will be supported throughout your journey by our expert faculty and guided through a dedicated workbook to chart a personalised productivity action plan. You will also benefit from peer network support during two facilitated peer group sessions, where insights and progress can be shared alongside fellow participants.
The programme shall equip you with the tools to assess organisational readiness for change and empower your workforce for transformation. It aims to establish a process mindset, guiding a move from addressing individual problems to designing resilient operational systems. Learn how to leverage sustainability and resource efficiency as a core strategy for profitability and innovation, turning market constraints into competitive advantage.
The programme concludes by providing leadership skills needed to overcome behavioural barriers to change and implement strategies for leading sustained growth, team development and creativity.
Key Takeaways and Benefits
You will learn how to create a company where people are empowered, processes are optimised, and the business is strategically placed to meet the demands of sustainability and continuous improvement.
Walk away with the skills to leverage efficient processes, empower your team, enhance performance and foster a future-ready business.
On this programme you will;
- Assess your organisation’s readiness for change, apply motivation theory and equip your workforce to successfully drive transformation.
- Adopt a process mindset to view operations as a competitive advantage, enabling strategic decision-making and reinforcing market positioning.
- Identify and eliminate waste using lean philosophy, conduct process improvement and manage risks to build a robust and cost-efficient organisation.
- Recognize the direct link between resource efficiency and margins and apply sustainability thinking as an innovation tool for competitive differentiation.
- Understand key sources of resistance and develop leadership strategies to effectively overcome obstacles to innovation and change.
- Identify actionable paths to growth, explore strategies for developing a strong management team and lead continuous innovation in your organisation
Participant Profile
The Leading People and Productivity programme is for business leaders, owners and senior managers who wish to build high-performance cultures and drive operational excellence in their organisation. This practical course is designed for leaders who strive to turn operational friction and team challenges into opportunities for real growth. Through expert-led, interactive sessions, you’ll get the frameworks and clear strategy needed to deliver measurable change.
All sessions are delivered In-person by Queen’s Business School executive education faculty.
FEBRUARY PROGRAMME DATES |
TIME |
MODULE |
DELIVERY MODE |
| 17/02/2026 | 09:30-16.30 | Module 1: Exploring people and processes for productivity | In-person |
| 24/02/2026 | 09:30-16.30 | Module 2: Strategic operations and the process mindset | In-person |
| 04/03/2026 | 09:30-16.30 | Module 3: Process improvement in practice | In-person |
| 12/03/2026 | 09:30-16.30 | Module 4: Sustainability for productivity and innovation | In-person |
| 24/03/2026 | 09:30-16.30 | Module 5: Leading and developing people and teams for innovation | In-person |
| 01/04/2026 | 09:30-16.30 | Module 6: Developing action plans for process improvements within organisations | In-person |
This programme is delivered in person at The Canal Court Hotel, Newry.
MARCH PROGRAMME DATES |
TIME |
MODULE |
DELIVERY MODE |
| 31/03/2026 | 09:30-16.30 | Module 1: Exploring people and processes for productivity | In-person |
| 14/04/2026 | 09:30-16.30 | Module 2: Strategic operations and the process mindset | In-person |
| 21/04/2026 | 09:30-16.30 | Module 3: Process improvement in practice | In-person |
| 30/04/2026 | 09:30-16.30 | Module 4: Sustainability for productivity and innovation | In-person |
| 12/05/2026 | 09:30-16.30 | Module 5: Leading and developing people and teams for innovation | In-person |
| 21/05/2026 | 09:30-16.30 | Module 6: Developing action plans for process improvements within organisations | In-person |
We have a range of package options to support your Senior Executive experience with executive coaching and mentoring. Please contact us directly to discuss your requirements. Please email: Sue.Burns@qub.ac.uk
QUB Executive Coaching Brochure