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In This Section
  • Advanced Manufacturing Leadership Programme
  • BEYOND GenAI
  • Business Sustainability Essentials
  • Digital Innovation and AI for Leaders
  • Emerging Leaders
  • Finance for Non-Financial Managers in the Digital Age
  • Help to Grow
  • Leading People and Productivity
  • Leading Transformation Through Culture

Leading People and Productivity

Available Options: In-person
Commencing: 17th February 2026
Duration: 6 days
Fees: £2450 (VAT is non-applicable)

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Leading People and Productivity

Success today depends on being agile, efficient, and profitable. For SMEs, the best way to achieve this is by getting the most out of your people and processes. This programme is aimed at supporting small and medium-sized enterprises (SMEs) to enhance their productivity while embedding sustainable practices into their core operations. Crafted by the Queen’s Business School executive education experts, this programme combines research-driven insights with practical applications to address the unique challenges faced by local businesses. You will be supported throughout your journey by our expert faculty and guided through a dedicated workbook to chart a personalised productivity action plan. You will also benefit from peer network support during two facilitated peer group sessions, where insights and progress can be shared alongside fellow participants.

The programme shall equip you with the tools to assess organisational readiness for change and empower your workforce for transformation. It aims to establish a process mindset, guiding a move from addressing individual problems to designing resilient operational systems. Learn how to leverage sustainability and resource efficiency as a core strategy for profitability and innovation, turning market constraints into competitive advantage.

The programme concludes by providing leadership skills needed to overcome behavioural barriers to change and implement strategies for leading sustained growth, team development and creativity. 

Key Takeaways and Benefits 

You will learn how to create a company where people are empowered, processes are optimised, and the business is strategically placed to meet the demands of sustainability and continuous improvement. 

Walk away with the skills to leverage efficient processes, empower your team, enhance performance and foster a future-ready business.

On this programme you will;

  • Assess your organisation’s readiness for change, apply motivation theory and equip your workforce to successfully drive transformation.
  • Adopt a process mindset to view operations as a competitive advantage, enabling strategic decision-making and reinforcing market positioning.
  • Identify and eliminate waste using lean philosophy, conduct process improvement and manage risks to build a robust and cost-efficient organisation.
  • Recognize the direct link between resource efficiency and margins and apply sustainability thinking as an innovation tool for competitive differentiation.
  • Understand key sources of resistance and develop leadership strategies to effectively overcome obstacles to innovation and change.
  • Identify actionable paths to growth, explore strategies for developing a strong management team and lead continuous innovation in your organisation

Participant Profile

The Leading People and Productivity programme is for business leaders, owners and senior managers who wish to build high-performance cultures and drive operational excellence in their organisation. This practical course is designed for leaders who strive to turn operational friction and team challenges into opportunities for real growth. Through expert-led, interactive sessions, you’ll get the frameworks and clear strategy needed to deliver measurable change.

Class Format and Dates - Belfast

All sessions are delivered In-person by Queen’s Business School executive education faculty.

FEBRUARY PROGRAMME DATES

TIME

MODULE

DELIVERY MODE

17/02/2026 09:30-16.30 Module 1: Exploring people and processes for productivity In-person
24/02/2026 09:30-16.30 Module 2: Strategic operations and the process mindset In-person
04/03/2026 09:30-16.30 Module 3: Process improvement in practice In-person
12/03/2026 09:30-16.30 Module 4: Sustainability for productivity and innovation In-person
24/03/2026 09:30-16.30 Module 5: Leading and developing people and teams for innovation In-person
01/04/2026 09:30-16.30 Module 6: Developing action plans for process improvements within organisations In-person

 

Class Format and Dates - Newry

This programme is delivered in person at The Canal Court Hotel, Newry.

MARCH PROGRAMME DATES

TIME

MODULE

DELIVERY MODE

31/03/2026 09:30-16.30 Module 1: Exploring people and processes for productivity In-person
14/04/2026 09:30-16.30 Module 2: Strategic operations and the process mindset In-person
21/04/2026 09:30-16.30 Module 3: Process improvement in practice In-person
30/04/2026 09:30-16.30 Module 4: Sustainability for productivity and innovation In-person
12/05/2026 09:30-16.30 Module 5: Leading and developing people and teams for innovation In-person
21/05/2026 09:30-16.30 Module 6: Developing action plans for process improvements within organisations In-person
Interested?
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Programme Brochure
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Programme Faculty
Dr. Sinéad Roden

Dr. Sinéad Roden is a Reader in Operations Management and head of department of Information Technology, Analytics, and Operations at Queen’s Business School. Before joining Queen’s Business School, Sinéad was a Programme Director at Trinity Business School, where she founded the Masters in Operations and Supply Chain Management.

Sinéad’s research focuses on strategic inter-organisational relationships, particularly the governance and development of buyer-supplier networks and the influence of geopolitics and technology. She also studies risk management, with an emphasis on supply chain risk mitigation and the role of supply base characteristics in disruption recovery. 

Sinéad’s research has been published in a range of leading journals in the field, including Journal of Operations Management, Journal of Supply Chain Management, International Journal of Operations & Production Management, and International Journal of Production Economics.

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Dr Sarah Gowers-Cromie

Dr Gowers-Cromie has 15 years’ experience in designing and delivering executive level education across a wide range of contexts and sectors. She is a programme instructor at the Clinton Leadership Institute contributing on a range of leadership and management courses. Having worked in a range of commercial, academic and public organisations she has hands-on leadership experience in very different organisational settings, in both geographically dispersed and local teams.

She has significant experience in small business, business growth, leading a growing team, organisational culture, team development, operating and business model development. Leading a dispersed team across the UK, Africa and South America. Her particular areas of expertise are in leadership and organisational change management. Her dynamic delivery style brings content to life to engage participants in applying learning to real life business problems. She is passionate about individual growth as well as organisational effectiveness.


Dr. Jelena Vlajić

Dr. Jelena Vlajić, Ph.D., FCILT is an experienced academic and practitioner with expertise in supply chain management, operations, and sustainability. She combines a strong research background with hands-on industry collaboration, applying systems thinking to address complex business challenges.

Dr. Vlajić has published extensively in leading operations and supply chain journals and has successfully supervised Ph.D. students. Her teaching portfolio spans undergraduate, postgraduate, and MBA programs, as well as executive education for industry professionals across various sectors, focusing on integrating resilience and sustainability into strategic decision-making.

Jelena has also advised artisans and SMEs in the food sector on operations and business improvement. She has been an invited speaker at industry events and trade fairs in the UK and internationally and serves as a judge for the Irish Transport and Logistics Awards.

 

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Professor Dermot Breslin

In the past, Professor Dermot Breslin has worked with small and medium-sized businesses in the engineering, social care and technology sectors. He has also worked with larger organizations including public management, fire & rescue services, and heavy manufacturing industry. At present, Professor Dermot Breslin is a research professor, the Mary McAleese Chair in Connected Leadership at Queen’s Business School, Belfast, and Dean of the BAM Peer Review College.

His research focuses on Leading and Managing Change and has been published in leading international journals including the Organization Studies, Academy of Management Perspectives, Organizational Research Methods, Work Employment and Society, and Human Resource Management Journal. Dermot is the Special Issues and Reviews Editor for Human Resource Management Journal and previously served as Co Editor-in-Chief for the International Journal of Management Reviews. He is a Fellow of the British Academy of Management, and Trustee of the Society for the Advanced of Management Studies. Dermot also sits on the editorial boards of the Journal of Management Studies, International Small Business Journal and the International Journal of Entrepreneurial Behaviour & Research.

 

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Coaching and Mentoring

We have a range of package options to support your Senior Executive experience with executive coaching and mentoring. Please contact us directly to discuss your requirements. Please email: Sue.Burns@qub.ac.uk

QUB Executive Coaching Brochure
Executive Programmes
  • Executive Programmes
  • Advanced Manufacturing Leadership Programme
  • BEYOND GenAI
  • Business Sustainability Essentials
  • Digital Innovation and AI for Leaders
  • Emerging Leaders
  • Finance for Non-Financial Managers in the Digital Age
  • Help to Grow
  • Leading People and Productivity
  • Leading Transformation Through Culture
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The William J Clinton Leadership Institute

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